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True Stories
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Dear Mondial Assistance,
I would just like to thank you for all the help and support you gave me and my family when I was taken to hospital in Lapland. The look on my youngest daughters face when I actually made it home on Christmas morning was priceless!
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Mondial Assistance chartered two long-haul passenger planes to fly home a group of Swiss tourists from a Thai military airport. Discover why...
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Being stuck in the dark is no fun. One of our Spanish customers recently found himself in this uncomfortable situation, and luckily he had subscribed to our Property Assistance services via his insurance company. Very late one night...
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On 5 November 5 we received a call from a customer whose husband was reported missing during a mountaineering expedition to the Ojos Del Salado Mountains in Chile. We immediately began to organise a search and rescue mission.
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It’s hard to communicate when you don’t speak the same language. So what do you do when your car breaks down, and you can’t explain where you are or what’s wrong? One of our German customers was in Naples when his car stopped in the middle of a busy street.
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