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Travel Insurance |
| Travel Assistance from Mondial, whether business or leisure, can be tailor-made to your requirements. Our core strength is derived from our ability to provide a single point of contact for custmer needs so that we can provide peace of mind when travelling abroad. |
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Property Emergency Service |
| Property Emergency Service from Mondial UK adds appreciable value to the existing products of insurance companies, building societies or other financial institutions, providng a genuinely beneficial service and a distinct competitive advantage. |
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Motor Assistance |
| In today's competitive market, Mondial UK can assist insurers, motor manufacturers, dealer groups and financial services companies who are increasingly seeking to develop and maintain higher levels of service and customer loyalty. |
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Travel Insurance Claims Handling |
| Claims handling is managed 'in house' giving us a close control on the quality of service provided. With our focus firmly on supporting the brand of our client, we handle claims in a firm but fair manner. We undertake a very effective recovery process ensuring that any recovery payments are secured and included within each account's performance. This helps control loss ratios and long term competitive pricing. |
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Online Travel Insurance Solutions |
| Since its inception the Travel Division has consistently looked at
new ways of providing travel insurance to clients. With the
continuing growth in the popularity of the internet as a purchasing
tool, we created online travel insurance products to provide an
easily accessible means of purchasing online and locating
information. |
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Legal Assistance |
| Legal Assistance from Mondial UK provides an added benefit with advice and cover given on consumer rights, domestic disputes, motoring prosecutions and claims against third parties. |
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24 hour helplines |
| Mondial's vast experience in call management, 24 hour availability,
customer care, sophisticated telephony and computer technology
combined with a seamless dedicated and personal answering service
has ensured our place as an innovator in the provision of
outsourced customer programmes. Mondial provides a range of 24 hour
helplines to our clients including out of hours message handling,
lost keys assistance, domestic emergency call out, pre travel
advice and customer care. |
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Telesales and In-house Fulfilment |
| Mondial has its own in-house policy sales department handling sales
and renewals of motor and travel policies. The state of the art
fulfilment house uses the latest equipment, mailing welcome packs
and renewal invitations as well as supporting ad-hoc marketing
campaigns. |
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Health Services |
The Mondial Assistance Group has a higly successful Healthcare Division. Mondial Assistance UK healthcare offers a range of innovative and dynamic services in the heathcare marketplace. |
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International Student Insurance |
| Mondial Assistance works with you and your International Student Division, or Student Union to help provide a bespoke solution that brings your students a level of comfort and security they would expect from being a valuable part of your institution. |
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International Medical Assistance |
| No matter where in the world a person is taken ill or involved in an accident Medical Assistance from Mondial UK provides immediate, qualified medical advice and professional attention together with full repatriation facilities. |
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Patient Relationship Management |
| Mondial Assistance has had great success working on behalf of Pharmaceutical companies and healthcare providers. We have partnered with the Pharmaceutical industry since 1999. |
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