Travel Insurance by Mondial Assistance

When you travel, some things are out of your control, but there are many steps you can take to stay safe and keep your trip on track.

• If you are flying, arrive at the airport at least 90 minutes before a domestic flight, and two to three hours before an international flight.
• Be aware of any current travel alerts or warnings from the Foreign & Commonwealth Office.
• Get the latest information for your journey and destination using the Foreign and Commonwealth’s Know Before You Go Website.
• Bring a photocopy of important documents, including your passport and medical prescriptions; it will be easier to replace them if they are lost.
• Pack prescription medicine in their original, marked containers.
• Use covered luggage tags, and fill in your office address rather than your home address.
• If travelling with children, bring a recent photo of each of them with you—store them on your mobile phone if possible.
• Leave valuables, like expensive jewelry at home.
• Carry your money, credit cards, and passport in a pouch or money pack worn underneath your outer clothes. Also, be discreet and do not flash large amounts of money (or your passport) in public.
• Be wary of pickpockets. They often work in teams; one or more people will distract you while another steals your valuables.
• Familiarise yourself with the laws governing the region or country you are visiting.
• If you do not speak the local language, learn a few key phrases in case you need assistance.
• Use common sense: Don’t walk in unfamiliar areas at night, don’t accept rides in unmarked taxis, and don’t accept packages with unknown contents.

Remember, if you every need assistance, just contact our 24-hour call centre at: or email insurance@mondial-assistance.co.uk.