Help & Advice
Every 3 seconds, a customer calls on Mondial Assistance. Rest assured, we'll be here anytime you need us.
Questions? Call us
Every 3 seconds, a customer calls on Mondial Assistance. Rest assured, we'll be here anytime you need us.
and Customer Satisfaction
Mondial Assistance is committed to exceeding your expectations and providing you with the ultimate level of customer service.
Review Your Policy for 14 Days
Anytime you purchase travel insurance, you'll have 14 days to review your policy. If you change your mind, just let us know. As long as you haven’t travelled or filed a claim, we’ll return your money.
Buy with Confidence
Every credit card transaction on our site is protected by Worldpay, the industry standard in online security.
Why do millions of people rely on Mondial Assistance for travel assistance? It might be our extensive global network of travel experts and service providers. Perhaps it’s due to our presence in 28 countries and five continents. Or maybe it’s our deep experience in providing top-quality travel assistance.
No matter how or why you choose us, nothing matters more than our customers. When you travel with us, your safety and satisfaction become our top priority. But don’t take our word for it. Read some real-world stories from a few of the many travellers we’ve helped.
Cooling Off Period
You deserve to be completely satisfied and comfortable with your travel insurance decisions. That’s why we offer a 14-day Cooling-Off Period with every purchase you make. Anytime you buy a policy from Mondial Assistance, you have 14 days to review it in detail. If you decide that the cover does not meet your needs, just let us know. As long as you have not already travelled or filed a claim, we will give you a full refund. No questions. No problem.
Safe and Secure Transactions
Buy online with confidence. All of your information is protected by Worldpay, the industry standard for security in online purchases. And we never share your personal information—including your email address—with any third party. Your privacy is always strictly protected.